Showing posts with label leaflets. Show all posts
Showing posts with label leaflets. Show all posts

Wednesday, 16 June 2010

How to Utilise your Leaflets Effectively

Leaflets are one of the most popular ways of promoting your business; they are great to boost sales by getting your message out in a hurry.

But leaflets should also be used as a part of an on going marketing plan as they are a cost effective way of disseminating your information.

It has been proven that most customers will only make a purchase after they have seen a company’s marketing message 6 times and by specifically targeting your potential clients and tracking the results you should be able to increase the normal low response rates of leaflets from 1-10% to 25% and above.

Before you go any further you will need to think about how you want to disseminate the information. Are you going to business shows, networking, door dropping, magazine inserts or just handing them out in the street?

Who is your target audience and where are they based? Think about who your ideal client is.

Design and layout used to be the realm of a professional graphic designer but these days there are many pc based design programs such as Word or Publisher. These are great for a basic leaflet design but please be aware that most printers prefer print ready pdf (portable document format) files set for CMYK (cyan, magenta, yellow and black) and most home PC programs do not have this capability. If you are unsure it is always worth having a chat with your printer as they can help you with this as well as give advice on size and paper weights along with colours and fonts etc, and If you don’t wish to go down the self design route they should be able to put you in touch with a reputable graphic designer in your area.

Make sure if you are taking your own images that you use the highest resolution your camera allows. Be aware that most camera phone images are not of sufficient quality for printing. Always check the resolution of all images used as they must be at least 300dpi for printing (your printer can help you here if you are unsure), just because an image looks good on screen does not mean it will print correctly.

If you are stuck for relevant images you can download royalty free images from websites such as istockphoto.com usually for a small fee.

When designing your leaflet always think AIDA

Attention – does your leaflet grab your audiences attention, open with something that pulls them in not pushes them away such as a question:

“Are you paying to much for…”

“Have you ever…”

“Can you see…”

Interest – now you have their attention you need to sustain it by getting them interested.

What is your USP?

Convey the benefits of using your services, if you don’t know then ask your existing customers why they use you.

Cut out jargon and waffle

Desire – now you have their interest you need to make them desire your services:

Obtain customer testimonials.

Show them how what you have to offer will solve some of their problems and appeal to customers by always using ‘you’ and ‘your’ in your text.

Can you offer a guarantee – money back/lowest price/100% satisfaction/quality etc.

Action – lead your customers towards taking a specific and measurable action:

‘Call now, on ….’

Give a discount if you are contacted before a certain time.

Have a voucher with a deadline etc.

….and make sure you track your results.

By having different special offers or leaflet designs going out to different areas/target audiences you can track your results and concentrate on areas that work and discard those that don’t.

Remember to include all the important information such as phone number, email/website address and always allow plenty of time for checking and editing. Let someone else do the proof reading as it is commonly known that you cannot proof read your own work. Check and double check all contact details, and finally, make sure you have permission to use all images and quotes.

Sunday, 7 February 2010

VAT on Print - could it be more confusing?

The rules and regulations on VAT on printed items is a minefield, even after working within the print industry for over 10 years now I still have to refer to the HMRC website from time to time.

A client of mine only last week said that she isn’t bothered about vat as she isn’t vat registered when in reality she is exactly the person who should be concerned about vat. Depending on what she purchases she could find an additional 17 ½ % charged on top of what she was originally quoted.

She asked me why printers couldn’t quote all prices with VAT and I can see where she is coming from. It would benefit the smaller non vat registered business to know whether the item is vatable or not before they purchase and it is definitely something I will be looking at in the very near future.

Anyhow back to the regulations – I don’t want to bore you with this as I am quite aware after spending a lovely couple of hours last week refreshing my memory on the minutiae of VAT rulings in the UK how sleep inducing it is so we will just look at the most commonly printed products.

The rules and regulations regarding VAT on print are dependant on what the item is, what it is to be used for and what it is printed on.

Most print items as classified by the HMRC are standard rated (which means you are liable to pay standard rate VAT, currently 17½%) and where it gets us business owners is on our stationery e.g business cards, letterheads, compliment slips, posters, postcards and envelopes.

However there are exceptions to the rules and they are for the following:

Books and booklets

Restricted to goods produced on paper and similar materials such as card and are usually bound with a cover. Goods containing text in other formats such as audio or video cassettes or CD Rom are classed as standard-rated.

Brochures and pamphlets

Brochures usually consist of several sheets of reading matter fastened or folded together, but are not necessarily bound in covers. They usually contain advertising material in the form of text or illustrations.

Pamphlets are similar, but are usually comprised of material of a political, social or intellectual nature.

Leaflets

Leaflets normally consist of a single sheet of paper not greater than A4 in size. They must be intended to be held in the hand for reading, convey information and must be supplied in a minimum quantity of 50 to permit general distribution. They must be printed on limp paper and designed to be read a few times and then thrown away. Items printed on stiff paper and card are not automatically excluded, however the use of stiff card indicates that the item is to be kept and would then be excluded from the leaflet classification.

If an item has an area to be completed, as long as that area is under 25% of the total area then it may still be classed as Zero rated.

Whatever the area for completion, a publication which is designed to be returned whole after completion is always standard-rated.

Here are some more items not covered above and their VAT liability:

Accounts (fully printed)

Zero-rated

Albums

Standard-rated

Annuals

Zero-rated

Appointment cards

Standard-rated

Articles of association (complete in booklet form)

Zero-rated

Badges

Standard-rated

Bags, paper

Standard-rated

Calendars

Standard-rated

Catalogues

Zero-rated

Certificates

Standard-rated

Circulars

Zero-rated

Colouring books (children’s)

Zero-rated

Comics

Zero-rated

Company accounts and reports

Zero-rated

Delivery notes

Standard-rated

Folders

Standard-rated

Holiday and tourist guides

Zero-rated

Instruction manuals

Zero-rated

Invoices

Standard-rated

Labels

Standard-rated

Magazines

Zero-rated

Mail order catalogues

Zero-rated

Manuals

Zero-rated

Membership cards

Standard-rated

Memo pads

Standard-rated

Menu cards

Standard-rated

Music

Zero-rated

Newspapers

Zero-rated

Note books, pads and paper

Standard-rated

Order books and forms

Standard-rated

Orders of Service

Zero-rated

Painting books (children’s)

Zero-rated

Picture books

Zero-rated

Price lists (fully printed leaflets or brochures)

Zero-rated

Printed pictures

Standard-rated

Programmes

Zero-rated

Rag books (children’s)

Zero-rated

Receipt books and forms

Standard-rated

Reply-paid coupons and envelopes

Standard-rated

Sports programmes

Zero-rated

Stickers

Standard-rated

Tickets

Standard-rated

Time cards and sheets

Standard-rated

Timetables (in book or leaflet form)

Zero-rated

Trade catalogues

Zero-rated

Trade directories

Zero-rated

Travel brochures

Zero-rated

Vouchers

Standard-rated

Wall charts

Standard-rated

Please note the above is not all encompassing and for more information go to the HMRC website www.hmrc.gov.uk/vat